There's nothing like having a patron come up and shush YOU, the library worker, in the library (sorry you couldn't handle the 30 second video spot I was showing my coworker). Especially when said patron is consistently the last one to leave at the end of the night & you & your coworker have to stand there & wait for her to pack up her stuff. EVERY. TIME.
If it were any other patron my coworker & I might have understood, but I am really irritated that a patron with so little consideration for the staff would have the gall to try to tell us that OUR behavior is unacceptable to her. Unbelievable.