We have a patron from the psychiatric ward who comes in on a regular basis & is always spending hours typing out long documents (hence the nickname Manifesto) & always seems to lose them. Here are some of the questions he has asked over the past few weeks, notice that he seems to have some huge issues with Gmail. He also wears two pairs of pants at a time and for lunch, he'll bring in a plastic bag with six plain buns in it & occasionally a carton of milk. He has a bowl haircut that is about 2 inches above the top of his ear...we like to call it the anti-monk.
"Does Gmail work the same on the weekends as on the weekdays? I saved some emails last night and now they're not there anymore."
"I saved a document to my email, and when I came in the next day to open it, the computer told me I need a Japanese translator to open the file! Do you think my Gmail account has been hacked?"
"I just logged into all of my Gmail accounts at once, I have 3 or 4 of them, and then your computer system logged me out! Do you know what's wrong with the computers?" (Maybe just try logging into one email at a time, sir....)
"I was at another library yesterday, and I hadn't been there in a month, but when I opened up YouTube it already had me logged in!! Do you know why it would do that?" (Surprise surprise, he had logged into Gmail just before that happened.)
"Does the library always have human bones on display?"
"Are these real Mac computers?" (He then proceedes to start moving around the monitor & tower to inspect for signs on authentic "Mac-ness".)
"Do staff...monitor the security of these computers? I left for about three hours & when I came back someone had logged me off the computer and I lost all of my work." (Uh no...the computers will log you off automatically. This was also the THIRD time in a week he had come to the desk with this scenario.)
At one point he had gone past a church with a lot of people outside earlier in the day & asked one of my coworkers what she thought was going on. Her response: "maybe a choir practice!" And then he started to go on some tangent comparing a 9-5 job to religion.
Last night he had also decided that the mouse he had been using for several hours was "too greasy", so he proceeded to take a pile of hand sanitizer & start scrubbing the crap out of it. We do lysol all of our computers on a weekly basis & it got to the point where I actually had to go up to him & tell him to stop before he damaged our equipment.